Can I Change Or Cancel My Order After I Click 'Place Order' On Portmans?

Unfortunately, orders are unable to be changed or cancelled once you click ‘place order’. If you are unhappy with your purchase once you receive it, you can return or exchange it via our online store or your nearest Portmans store.

Related FAQ

  • How to Track My Order On Portmans?

    Purchases made in a Portmans Australian retail store (including purchases in an Australian store for delivery to you) can be exchanged in a Portmans Australian retail store. You must present the receipt you received in the store at the time you purchased your items.

  • What is the Detail Of Product & Stock Information?

    All orders are subject to stock availability. Should an item be sold out, the store will contact you via phone or email and refund the monies paid for the item to the original method of payment.Portmans collections are produced with limited stock and can sell out quickly. Once …

  • How to Reyurn an Item to Portmans?

    Purchases made in a Portmans Australian retail store can be returned in a Portmans Australian retail store. You must present the receipt you received in the store at the time you purchased your items.

  • How to Exchange an Item On Portmans?

    Purchases made in a Portmans Australian retail store (including purchases in an Australian store for delivery to you) can be exchanged in a Portmans Australian retail store. You must present the receipt you received in the store at the time you purchased your items.

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