Can I Change Or Cancel My Order At Hockey Monkey?

Due to the incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order.

Hockey Monkey is unable to reinstate an order once it has been cancelled. You may place a new order, subject to the current availability and pricing.  

Related FAQ

  • How to Place an Order At Hockey Monkey?

    Orders can be placed on our website 24 hours a day, 7 days a week. Do you want to email, chat or talk to a customer service representative? Hockey Monkey will welcome you to contact their customer service department to talk with our knowledgeable customer service representative…

  • What is United States Postal Service?

    If the destination address is a PO Box or an APO/FPO, Hockey Monkey will ship your order via USPS since UPS is unable to deliver to those destinations. Hockey Monkey will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/…

  • Does Hockey Monkey Offer International Shipping?

    HockeyMonkey.com is happy to ship orders to foreign destinations but please keep in mind that due to the restrictions set forth by some manufacturers, Hockey Monkey is unable to ship Bauer and some other items to destinations outside of the United States. This restriction also …

  • What is the Standard Shipping Information?

    Standard Shipping is available to all locations within the 48 contiguous United States. Standard Shipping Orders are typically processed within 48 hours. To expedite the shipping process and minimize delays, please ensure that all supplied billing information is correct and tha…

  • What Payment Options Does Hockey Monkey Accept?

    Hockey Monkey accepts Visa, MasterCard, American Express, Discover Card, PayPal, United States Postal Service Money Orders and wire transfers. All prices listed on HockeyMonkey.com are in US Dollars (USD). Debit cards are welcome but before making any large purchase, you may wa…

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