Can I Change Or Cancel My Order?

Because Koral processes orders as quickly as possible, Koral is unable to make any changes once submitted. For more information or for guidance on returns, please contact Customer Service team at +1(323) 391-1060, Monday through Friday, from 9am – 5pm PST (not including holidays).

Related FAQ

  • How Do I Check the Status Of My Order?

    Once your order is placed, you will receive an order confirmation email. You will receive an additional email at the time your order ships that will include the UPS tracking number to trace your package.If you have a Koral Activewear account, you may also check that status of y…

  • How Do I Check the Balance Of My Gift Card?

    You can check your balance by visiting the unique gift card link sent via email. The balance is also displayed beside the gift card when applied to a cart during checkout.

  • What Forms Of Payment Does Koral Accept?

    Koral accepts Visa, MasterCard, American Express, Discover, PayPal and Koral Activewear Gift Cards.

  • What is the Warranty Policy Of Koral?

    Quality is the heart of who Koral is. Quality shows up in our people, Koral's conversations and of course, Koral's product. If product doesn't perform for you due to a manufacture defect, your purchase may be returned within 30 days for a full refund.

  • Can I Purchase a Gift Card for a Friend?

    Koral offers electronic gift cards to support our passion to be green. To purchase, simply click here and fill out the gift card form. Upon purchase, your recipient will receive an email with an electronic gift card from you!

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