Can I Change Or Cancel My Order?

Related FAQ

• What Items Can Be Backordered?

  Backorders are accepted on most items costing $15 or more.

• Must I Pay Sales Tax?

  PetFood is required to collect sales tax for orders delivered in the states PetFood is located; *PA, *MO, and *NY. States marked with an asterisk requires us to also collect tax on shipping & handling charges too.

• What are the Details On the $4.99 Flat Shipping Over $50 (up to 30lbs)?

  The $4.99 Flat Shipping over $50 offer is valid for Economy Shipping only in the 48 contiguous states on orders less than 30 pounds of weight. For all orders that are 30 pounds or over, a nominal charge of $.29/lb will be added to your order for shipping. For all orders 80 poun…

• What Delivery Area is Covered By Petfood.com?

  PetFood gladly ships within the 50 United States, APO/FPO addresses, PO Boxes, Guam, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply.

• How Long Will It Take for My Order to Arrive?

  Delivery times are dependent upon product, inventory status and delivery method. Typically, orders will arrive to your home within 7-10 business days. Items shipping via common carrier can take up to three weeks to arrive. Exceptions are communicated on the product information …