You can change the shipping address before your order is billed and shipped by calling Customer Care on Toll Free No. 1-800-419-6648 (8:00 am to 10:00 pm) or by mailing Shoppers Stop at customercare@shoppersstop.com.
If the item is out of stock when you are trying to add it to your shopping bag, you will be informed immediately and the item won't get added to the shopping bag. However, if the item goes out of stock after it has been added to your shopping bag but before check out is co…
Yes, an amount equal to your total order value will be deducted, as soon as you place the order. In the unlikely event that Shoppers Stop is unable to ship your full order, you shall receive a full refund for the amount of such undelivered items.
Yes, you can cancel the order fully or partially before it is shipped. However, additions to an order, or changes to the item ordered, are not possible.
Shoppers Stop does not store your complete credit card information on website, and hence this cannot be compromised on our website. If you suspect that your card has been compromised on some other website and has been misused on our website, please immediately report the incide…