Can I Change the Delivery Address After I've Ordered?

Related FAQ

• How Does Zapals Work Out How Much Delivery Costs?

  Delivery costs depend on a number of factors. These include: Delivery service (express, standard or sea freight) Weight and dimensions DestinationDelivery charges are shown on your order.

• The Product is Faulty. What Can I Do?

  Please contact us within 7 days. You'll need to let us know the order number, product name and product code. You'll also need to include photos of the defect.Zapals will check the returned item and may also contact the manufacturer. If Zapals finds it to be faulty, you'll recei…

• Are There Any Products That Can't Be Returned?

  Items that have been altered from their original condition or that have been worn, washed, used, or damaged are unable to be returned.If an item has been sold as part of a "final sale", it may not be able to be returned. Zapals will let you know if this is the case. Products th…

• How Will My Order Be Delivered?

  Zapals uses several major international carriers. These include UPS, DHL, FedEx, TN and EMS. The carrier Zapals uses will depend on your location.

• Can I Make Changes Or Cancel My Order?

  Unfortunately, due to the speed at which Zapals dispatches orders, once your order has been placed you won't be able to modify or cancel it.If you need to return anything, please contact customer care team.