Can I Change the Delivery Address?

Related FAQ

• What If I Do Not Receive an Order Confirmation Via Email?

  You should receive a copy of your online order confirmation via email within an hour of placing your order. You will also receive an email with your order details within 24 hours of placing your order. However, if you do not receive this message, please call HearthSong at 1-800…

• Which Credit Cards are Accepted By HearthSong?

  HearthSong/CWDkids accepts a variety of credit cards including American Express, Discover Card, MasterCard, and VISA.

• What Does "Out Of Stock" Mean?

  Items that are currently unavailable for shipment are referred to as "out of stock." You may still place an order for an out of stock item and it will ship to you as soon as it becomes available. (Expected availability dates are listed with out of stock items - please remember …

• What Happens After I Place an HearthSong Order?

  After you complete the checkout process, a "Thank You" page will appear which will display your online order confirmation number. This number confirms that your order has been placed successfully. HearthSong will send a copy of this online order receipt via email within one hou…

• Can I Apply More Than One Coupon to My Order?

  HearthSong accepts only one coupon code per order. Please refer to the specific promotion's disclaimer to review the full list of exclusions and terms for that offer; however, unless otherwise indicated, offers cannot be combined.  Coupons and promo codes acquired through …