Can I Change the Delivery Address?

HearthSong can change the delivery address as long as your order has not been shipped. To request a change, please contact HearthSong at 1-800-533-4397.

Related FAQ

  • Which Credit Cards are Accepted By HearthSong?

    HearthSong/CWDkids accepts a variety of credit cards including American Express, Discover Card, MasterCard, and VISA.

  • What Does "Out Of Stock" Mean?

    Items that are currently unavailable for shipment are referred to as "out of stock." You may still place an order for an out of stock item and it will ship to you as soon as it becomes available. (Expected availability dates are listed with out of stock items - please remember …

  • Can I Apply More Than One Coupon to My Order?

    HearthSong accepts only one coupon code per order. Please refer to the specific promotion's disclaimer to review the full list of exclusions and terms for that offer; however, unless otherwise indicated, offers cannot be combined.  Coupons and promo codes acquired through …

  • What If I Do Not Receive an Order Confirmation Via Email?

    You should receive a copy of your online order confirmation via email within an hour of placing your order. You will also receive an email with your order details within 24 hours of placing your order. However, if you do not receive this message, please call HearthSong at 1-800…

  • Is It Safe to Use My Credit Card Online?

    Yes. HearthSong will encrypt all of your personal information, including your credit card number, when it is sent over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, a blue bar will appear at the top of the browser window and an un…

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