Can I Change the Name, Passport Or ID Number On My Ticket?

The tickets you receive are created by our system automatically, using the information entered during the booking process. Unfortunately, it is not possible to change this information once a ticket has been generated.

Generally, if a mistake is minor (such as one letter being missing or wrong) or logical (such as mix-up of the first and second name), this shouldn’t cause you any problems travelling as staff are aware that when booking online mistakes can happen.

However, as a travel search and booking platform, GoEuro cannot guarantee that any ticket with incorrect details will be valid. If you have any concerns regarding the passenger details on your ticket, GoEuro recommendS checking with the travel provider directly to see if your ticket will be accepted. The name of your travel provider will be printed on your ticket.

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