Please contact Dolce Vita immediately via Live Chat or by calling 1-877-525-2833. If you contact Dolce Vita within 20 minutes of placing your order it may be possible to make changes. However, once an order begins processing no changes can be made. Most orders are shipped within 24 hours. In this case, Dolce Vita will ask that you please wait until the order arrives and follow the normal return policy procedure. Final Sale items may not be returned or exchanged.