Can I Customize Or Request a Different Color From What is Pictured?

Birthday in a Box is not able to customize or send out a different color from what is pictured on web site. All costumes are sold as pictured.

Related FAQ

  • How Do I Check Pricing and Availability?

    Each product page on the website displays the most current information available regarding price and stock. If you are interested in purchasing a large quantity, please contact Customer Service Department. You can also apply for bulk volume discounts if you meet the large order…

  • Can I Place My Birthday In a Box Order By Phone?

    Yes, of course. You may place your order by contacting our customer service department. Contact information can be found at the bottom of this page or on 'Contact Us' page.  However, you should know that the most secure way to provide Birthday in a Box your credit card inf…

  • What Credit / Debit Cards Does Birthday in a Box Accept?

    Birthday in a Box will accept Visa, Master Card, American Express, and Discove. You may also use your debit card as long as it has the Visa or Master Card logo on it.

  • Does Birthday in a Box Accept Paypal?

    Yes! You will be able to select PayPal as your pay method during checkout. PayPal cannot be used for payment for pre-order items.

  • When Can I Expect My Refund At Birthday In a Box?

    It usually takes 10 - 14 business days to process your return once Birthday in a Box receives it in their warehouse located in Warehouse is located in New Berlin, WI. Please note that Birthday in a Box will send a return confirmation email after the return has been procceseed. …

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