Can I Exchange an Item?

Related FAQ

• What If My Parcel is Lost? Will I Receive a Refund?

  In the unfortunate event that your parcel has been lost in the post, SinglePrice will have to log a full investigation with couriers service which can take up to 2 weeks. If SinglePrice finds that you have received your parcel, you will not be credited back for your goods.…

• Can I Amend My SinglePrice Order?

  Processing team work super speedily to get all orders processed and dispatched as quickly as possible, therefore SinglePrice is unable to make any amendments to orders once they have been placed. SinglePrice is unable to amend any delivery details once the order has been p…

• When Will I Receive My Refund From SinglePrice?

  If you have returned goods and are waiting on a refund, your account will be credited 14 working days after receiving the initial email that states SinglePrice has received your returns. Your refund will be credited back via the payment method used to place the original or…

• Can I Track My SinglePrice Order?

  Yes! The moment your parcel is sent to the courier, you'll receive an email notification, including the tracking number and tracking link. There you'll be able to follow the progress of the parcel and see the estimated delivery. Deliveries can be made between 8am-8pm.

• Has SinglePrice Received My Return?

  As soon as your return has been received and processed, SinglePrice will email you to let you know. If you don't received this email within 10 days of posting your goods back to SinglePrice , please contact customer services team.