Can I Exchange an Online Purchase?

Unfortunately, Dorothy Perkins is not currently able to offer exchanges via DorothyPerkins.com.

However, you can exchange your online purchase in a store within the UK or Republic of Ireland (excluding department stores) with the following exceptions, which cannot be exchanged/returned to store and must be returned by post or by Hermes ParcelShop.

  • Concession brands
  • Tall Collection
  • Maternity Collection
  • DP Curve  
  • Wide fit shoes

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