If you are not fully satisfied with any of the items in your order, LODI will allow you exchange or return them within fifteen days from the reception date, provided that the article has not been used or damaged. To exchange one item for another, you should first return the item and receive a refund and then buy the item you want. All items must be returned in their original packaging and with the original packing list inside the box. After Lodi receives the product, Lodi will check that it is in good condition and then Lodi will send the new goods, if you have asked to exchange them. If you requested a refund, you will receive the money in the next 15 days.
Lodi doesn't accept returns of the evening bags and clutches.