Can I Get a Price Adjustment for Items Now On Sale?

Online and in-store price adjustments can be made within 2 weeks of the original purchase to receive sale pricing if the exact size and color are currently in-stock. For more information, call Customer Service at 1-888-TNF-1968.

Related FAQ

  • How is Sales Tax Calculated By The North Face?

    Taxes that appear on your order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be determined when your order is shipped.

  • What are the North Face’s Shipping Terms?

    The legal title to purchased product transfers to the buyer at point of shipment.

  • How Long Will My Orders Take to Arrive?

    For an estimate of shipping times, please reference the times below: 3-Day: 3-4 business days    2-Day: 2-3 business days Overnight: 1-2 business days In-Store Pick-Up: 5-7 business days Delivery time includes processing and delivery. Overnight and 2-Day deliv…

  • Can I Cancel My Online Order?

    The North Face immediately start to process your order as soon as it’s placed. There isn’t a delay that allows The North Face time to cancel or change orders once they’re submitted.    Please note you can return your order within the 60 day delay mentioned in our retu…

  • How Do I Know When My Order Ships?

    When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

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