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Related FAQ

• Does Sephra Receive International Orders and Shipping?

  Sephra can ship almost anywhere in the world.  Estimated Transit Times for FedEx Ground Shipments  Please contact us if you have questions as to where a product will be shipping from. SHIPPING LOCATIONS FOR PRODUCTS IS SUBJECT TO CHANGE WITHOUT NOTICE, click on the pr…

• Why My Returned Package is Refused?

  If your order is returned to us by our shipper because the delivery was rejected, refused, the package was unclaimed or the shipping address you provided at the time of your order was incorrect, the return shipping fees charged to Sephra by the shipper, in addition to the origi…

• Does Sephra Offer Express Shipping?

  If you would like to ship your order express, it must be placed online before 9:30am Pacific Time in order for it to ship the same day. If placed online after 9:30am Pacific Time, your order will ship the next business day. If your express order is placed by phone with a repres…

• How Long Can I Receive My Sephra Order?

  FedEx Ground: 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii. Service days are Monday-Friday. Delivery is by the end of the business day. FedEx Ground cannot deliver to P.O. boxes. FedEx Home Delivery: 1-5 business days within the …

• Does Sephra Offer Free Ground Shipping?

  Free Ground Shipping Notice: All products advertised with free shipping will be shipped free via FedEx Ground or US Postal Service ONLY to the 48 contiguous United States. Free shipping only applies to those items advertised as free shipping. Shipping charges will apply to thos…