Can I Have My Luggage Repaired Outside Of the US?

Related FAQ

• I Lost My Key to My Luggage. Can I Order a Replacement Key?

  Replacement keys are available for purchase; items are subject to availability and orders will include a small shipping fee.

• How to Care and Clean My Hartmann Products?

  All cases are lined with fabrics that are treated to repel moisture and resist permanent staining, which makes cleaning easy. Most soil and stains can be removed by using commercially available spot removers such as K- 2R®. *Note: When using any commercial cleaning product, fol…

• Does Hartmann Offer International Shipping?

  At this time Hartmann does not offer international shipping.

• What is the Shipping Policy Of Hartmann?

  Once an order has been processed, Hartmann is not able to upgrade or change shipping methods. Hartmann is also unable to modify or cancel items on your order once it has been confirmed. Please note that Hartmann uses a variety of carriers for each shipping option, and will choo…

• If My Product Was a Gift, How Would I, As the Gift Recipient, Receive Warranty Coverage?

  You should request the original receipt or gift receipt from the purchaser. A gift receipt is offered by many retailers. You can register your product and upload your receipt for future reference by visiting Product Registration page.