Can I Know International Shipments Details?

AW Direct has made shipping many of your favorite products internationally a lot easier. When you see this icon International Shipments, it means that item is eligible for export when stock is available.

Other products may be permitted to ship internationally. AW Direct processes our export transactions in compliance with the US Export Administration Act, and other applicable U.S. laws and regulations concerning exports.  

Don't worry. When you're ready to order, export team will help you!  

Phone: 608-373-2797 (Mon. – Fri. 7am – 5pm CT)  

Email: international@awdirect.com

Related FAQ

  • What Payment Options Does AW Direct Accept?

    Payment is required in advance. MasterCard, Visa, American Express, Discover, and SmartPay payments accepted.  To pay by credit card: Simply enter your credit card information and billing address at checkout. Your card will not be billed until your order has shipped. …

  • How to Contact AW Direct?

    By Phone: 1-800-243-3194 608-373-2797 (International) To Send a Fax: 1-800-828-9678Mailing address is:  AW Direct 401 S. Wright Rd. Janesville, WI 53546

  • When Can I Return a Product Purchased From AW Direct?

    You can return most products within 30 days of first receiving your order.  If you receive a product that is defective, or perhaps damaged due to shipping, please contact Customer Service Team at 1-800-243-3194 for assistance. AW Direct will be more than happy to help you.

  • Can I Order By Phone Or Fax?

    By phone: Call 1-800-243-3194 Mon. – Fri. 7:00 a.m. to 7:00 p.m. CT | Sat. 7:00 a.m. to 3:30 p.m. CT | Sun. Closed. For international orders, dial: (International Access Code) + 608-373-2797. By fax: Order by fax any time, using toll-free number: 1-800-828-9678. 

  • What is the Guarantee Of AW Direct?

    The AW Direct Guarantee The best products The best service Don't like it? Return it.

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