Can I Make Changes On My Order?

Related FAQ

• What is the Ae Range for a Child Pass? What Should I Do If My Child is Under the Age Minimum?

  In most cities, child Passes are for children ages 3-12 (a Child Pass in Washington DC is for children ages 7-12). If you have a child under the age of 3 (with some exceptions, especially if an attraction is geared towards children).    

• How Long is My Pass Good For?

  There are several types of multi-attraction pass, and each is valid for a different time period:Build Your Own Pass and Package Deals: 30 days.All-Inclusive Pass: The number of days you bought the pass for. Go To City Card Offers a variety of durations, from 1 to 7 days in most…

• How Will I Get My Pass?

  Instantly! Choose between 2 options:Use your pass right on your phone with the free Go City Card app.Print your pass and guidebook at home.Link and easy-to-follow instructions for both options will be in your confirmation email.

• My Country is Not Listed, Can I Still Place an Order?

  Please call the customer service team at 800-887-9103 for assistance with your order.

• Can Other People Use My Pass?

  No. Once someone activates a pass (by using it at an attraction) it can only be used by that individual. Passes cannot be re-sold or used by more than one person.