You may return your order with your sales receipt or packing slip within 30 days from your date of purchase for the refund of the sale price and tax of the purchase (shipping charges will not be refunded). Please note that non-defective returns must be returned in new and unuse…
Tumblers (including stainless steel), water bottles, mugs, My First Tervis™ sippy cups, wine glasses, goblets, collectibles and ice buckets may be replaced.
For questions about My First Tervis™ sippy cup o-rings and valves or to order replacement o-rings and valves, please contact Customer Service at (866) 886-2537 or customercare@tervis.com.