Can I Modify Or Cancel My Order?

Because orders are processed as quickly as possible, Alex And Ani cannot guarantee any changes to your order once it has been submitted. If you need to change or cancel your order, please call Alex And Ani as soon as possible at 1 (800) 725-7822 and Alex And Ani will make every attempt to honor your request.

Related FAQ

  • My Billing Address is In Canada But I Wish to Ship to the USA, Can This Be Accommodated?

    Yes, Alex And Ani can ship your order to the USA. Please note that USA taxation rules will apply. Pricing on ALEXANDANI.com is in US dollars. Your credit card or PayPal account will be charged based on the conversion rate to CAD for the date your order is billed. Any refunds is…

  • How Can I Tell If My Alex and Ani is Authentic?

    ALEX AND ANI jewelry is hand made in Rhode Island from recycled materials making every piece 100% unique and full of (+) Energy. Even though individual items may vary slightly, they still have a few things in common.

  • Is There Any Limit to the Amount I Can Order?

    ALEX AND ANI reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping …

  • I Am Having Trouble Checking Out Using Paypal; What Can I Do?

    PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. PayPal takes the payment from your card, PayPal Balance or PayPal Credit directly. Your payment details will not be sha…

  • Does Alex and Ani Have an International Web Site?

    In Japan, please visit www.ALEXANDANI.jp, for Spain www.ALEXANDANI.es and for Australia, www.ALEXANDANI.com.au. If you are inquiring about other countries and where to purchase, please click here for a list ALEX AND ANI locations globally.

Hot Promotions From Alex And Ani

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