Unfortunately, at this time Francesca's is unable to take orders over the phone. If you are having trouble placing your order online please contact Guest Services.
Go to any of boutiques with your item(s) and Francesca's will be happy to refund the purchase price of the item(s) returned to your original payment method (or give you merchandise credit if past 21 days) or exchange your item(s). PayPal orders can currently be returned in a bo…
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This shipping confirmation email will include the tracking number for your package. Once your package has ar…