Can I Order Though Your Shopper Services Department Or Online and Pick Up My Merchandise At a Boscov’s Location?

Merchandise ordered online or through Boscov's Shopper Services Department cannot be picked up at a Boscov's store.

Related FAQ

  • Why Was I Charged Even Though My Order Was Cancelled?

    Your account is not charged until the order is shipped with the exception of Special Order and Sauder Merchandise. Therefore, you would not be charged for a cancelled order. If you see a charge on your account, it is a hold placed by your Bank for the amount that would be charg…

  • Can I Make a Change to My Order?

    After the order has been completed and you receive confirmation to include your order number, it is unable to change. If you need delete an item from an order, please contact a Shopper Services Representative at 1-800-284-8155, for assistance. If the item is still in "order…

  • When Will I Receive My Order?

    Most in stock items take 2-4 business days to process. Estimated delivery dates are calculated by shipping provider and will be available through the tracking information. Merchandise will be shipped via a ground carrier.

  • What is Shipping Tax and How is It Calculated?

    Shipping tax is calculated based on the amount of the shipping fee and state tax rates that apply to the state where the package is being delivered. This tax is only applicable if a taxable item is included in your order and based on state and locality.

  • What Should I Do If I Receive the Wrong Item(s)?

    Contact a Shopper Services Representative at 1-800-284-8155 Monday through Saturday 9:00 AM to 10:00 PM EST and Sunday 11:00 AM to 8:00 PM EST.

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