Unfortunately, ordering via phone is not available currently. You can place your orders directly from Vova website or smartphone using app. If you need further assistance, Vova's Live Chat representatives are ready to help you out.
If this happens, there might be two reasons: When Vova ship their packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility, it will update. It may take a couple of day…
Sometimes it takes several days for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches the next shipping station (may need 3-7 days). Somet…
Vova is a shopping platform for different stores. If the products you bought are from different stores on website, the parcels will be sent out separately by different individual stores. You may click the "DETAILS" button on the Order Status page to see the tracking number.&nbs…
Vova ships worldwide. There may be particular locations that Vova might require additional information for shipping, but such cases are rare. In case this happens, Vova will get in touch with you ASAP.
Except for some remote areas, Vova will deliver your order directly to the shipping address. Please enter the most convenient shipping address to receive your order.