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Related FAQ

• Is There a Limit Or a Minimum to How Much I Can Buy At Vova.com?

  Absolutely no limit. You can order as much as you like. The sky is the limit!

• Why Did My Package Status Not Update for Several Days?

  Sometimes it takes several days for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches the next shipping station (may need 3-7 days). Somet…

• Can I Order Vova Products Over the Phone?

  Unfortunately, ordering via phone is not available currently. You can place your orders directly from Vova website or smartphone using app. If you need further assistance, Vova's Live Chat representatives are ready to help you out.

• Why Was My Orders Shipped Separately?

  Vova is a shopping platform for different stores. If the products you bought are from different stores on website, the parcels will be sent out separately by different individual stores. You may click the "DETAILS" button on the Order Status page to see the tracking number.&nbs…

• What Countries Or Regions Does Vova Ship To?

  Vova ships worldwide. There may be particular locations that Vova might require additional information for shipping, but such cases are rare. In case this happens, Vova will get in touch with you ASAP.