Can I Redeem Free Credits?

If you are a new member, you will find free credits for various items already added to your account. Occasionally credits will also be given out to all members through promotional events in which a specific code will be provided and has to be manually validated on the Credit & Discount page before the credits can be used. The Credit & Discount page also allows you to keep track of what credits are active on your account.

All free credits will be automatically applied to your order at checkout.

Related FAQ

  • How to Track My Artscow Order?

    If you have upgraded to Registered Airmail or if your order is shipped via FedEx, you may track the shipment using the tracking link provided in your order invoice. An email notification will generally be sent to you in 24 hours of the tracking number of your order.

  • What are Customs Taxes and Duties?

    You may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with the national laws of that country. Customs duties and taxes are assessed, generally, if the merchandis…

  • How to Redeem Coupon Code?

    Add items to your cart and proceed to checkout. Enter the coupon code into the Coupon/Gift Certificate Code field and click "Apply". If the code is valid, the discounted price will be displayed within the order summary.  Either a coupon code or free credit can be applied o…

  • Which Payment Options Does Artscow Accept?

    ArtsCow accepts Visa, MasterCard and American Express credit cards and Paypal payment. Credit card number and all submitted data are encrypted and are highly secure. On some occasions, your credit card might be declined for payment due to several possible reasons:  Invalid…

  • What is Secure Ordering?

    The confidentiality of your financial payment information is our first priority at ArtsCow. Artscow will collect payment through Paypal where you can pay using your own Paypal account or by credit cards. Paypal is one of the fastest and safest ways to send and receive money and…

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