Can I Request a Refund Online?

In many cases, yes. You may qualify for Risk-free Cancellation. If so, you can cancel your itinerary. Otherwise, you can request a refund for eTickets here at if the tickets were:

  • Refundable
  • Purchased with a credit card
  • Purchased with cash or check. (U... or Canadian currency only)
  • Not obtained with a SkyMiles award
  • Issued with a ticket number that begins with 006 followed by 10 digits

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