Can I Return a Piece Of Jewellery?

To return an item it must be unused, undamaged and within its original packaging. JewelStreet offers a free returns policy within 14 days of receiving your order, however this does not apply to certain items of excluded jewellery. Please be aware that the goods need to be sent back to the Boutique of origin within 14 days and meet the requirements detailed below to be eligible for a refund.

Return items will be checked by the Boutique to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method.

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