If an item is not currently available, but REI think they will eventually get more inventory, you have the option to put that item on backorder. If the item becomes available REI will ship it to you. Of course, REI will not charge your credit card until the item ships.
There are two ways to get free shipping for your REI purchase. You can have your order shipped to your local store for in-store pickup, or you can get free U.S. Standard shipping on qualifying orders.
Yes, REI does ship to General Delivery addresses. Here’s how to make sure you get your order when and where you need it:
When entering your shipping address, enter GENERAL DELIVERY on Address line 1. Then on Address Line 2/Company Name, enter any pertinent info like …
Contact REI
: 1-800-426-4840 Monday through Friday, 5 a.m. to 10 p.m. Pacific Time
Saturday and Sunday 6 a.m. to 9 p.m. Pacific Time Live Chat
Monday through Friday, 5 a.m. to 10 p.m. Pacific Time
Saturday and Sunday 6 a.m. to 9 p.m. Pacific Time