Can I Return an Item I Purchased Online to a Store Location?

Yes, you can return any item purchased online to a store location.

Related FAQ

  • What is the Return Policy Of Helzberg Diamonds?

    Part of commitment to a hassle-free shopping experience includes a FREE, simple return and exchange privilege for domestic orders. If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches, in like-new condition).  Al…

  • Do I Have to Sign In to Make a Purchase?

    No, you can shop as a guest. Signing in will allow you to check the status of your order and help make your checkout faster on future purchases.

  • Will Helzberg Diamonds Clean and Inspect the Jewelry That I Buy Online?

    Of course! Just bring your jewelry into your favorite Helzberg Diamonds store for a FREE cleaning and inspection. It's a good idea to do this every six months. Not only will your jewelry be better maintained, but your lifetime guarantee will remain valid if you have your inspec…

  • Can I Order Something Online and Pick It Up In a Store?

    Look for items with the Pick Up In-Store option and choose your preferred location to pick it up in-store for FREE. Once you fill out the form and receive an email confirming your order is ready, go to your chosen store and Helzberg Diamonds will have your order waiting for you…

  • Are All Helzberg Diamonds Products Online?

    Helzberg Diamonds is known for vast selection. However, to make your online shopping experience a little easier Helzberg Diamonds hasn't put every single item on their web site. Helzberg Diamonds' stores can sometimes have additional styles, metal colors, stone options, and mor…

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