Can I Return My Online Orders to a JACK WOLFSKIN Store?

Related FAQ

• Can I Try On the Item Straight Away?

  You can try on purchased products right there and then, find matching accessories and get advice from experts in-store.

• How to Use Sofort to Pay for My Order?

  Direct payment via Online Bank Transfer allows you to make a wire transfer of the respective amount during the order process using your online banking account - easy, quick and secure – without registration. The Jack Wolfskin online shop can process and deliver your order faste…

• What If I Don’t Like the Product Or It Doesn’t Fit?

  If you don’t like the item you have ordered or it doesn’t fit, you can send it back to us using the enclosed return slip or return it to one of JACK WOLFSKIN stores. To return items in-store, please use the enclosed return slip and shipping label and ask one of in-store staff t…

• How Long Can I Receive My Jack Wolfskin UK Item?

  The delivery time is usually 4–5 working days for goods in stock. For deliveries to islands and remote areas please allow additional time. Jack Wolfskin UK will inform you immediately of any delays in delivery.

• What Payment Option Does Jack Wolfskin UK Accept?

  Credit card Visa Maestro Mastercard American Express PayPal Instant transfer via Sofort