Can I Return Or Exchange an Item If I Don't Like It?

Related FAQ

• When Will My Account Be Charged for My Bellelily Order?

  If your card is authorized, payment will be taken immediately, and you will receive an email confirming your order has been placed successfully. If your card is not authorized, payment will not be taken and you will receive an email informing you that your bank or card issuer d…

• What Privileges Does a Wholesaler Have?

  Wholesalers’ PrivilegeWholesalers are able to use products’ details, pictures and size info from bellelily.com.  Wholesalers’ orders will be arranged at the first time. (Please leave a message on the checkout page with “Wholesale Order” (if you're placing a wholesale order…

• What’s the Return Policy Of Bellelily?

  While no items are eligible for returns, Bellelily is committed to you loving your order.At Bellelily, they are committed to you. They are able to offer you amazing discounts because they don’t house inventory after their sales end. Therefore, they cannot process retu…

• How Can I Add / Delete Items In the Shopping Cart?

  To ADD or DELETE items from your Shopping Cart, go to your Shopping Cart located at the top right corner of the page. To DELETE items: click the “REMOVE” button. To ADD items: Open the page of the item, add it into cart after selecting the color and size.  To Change t…

• What Should I Do If There is an Item Missing From My Order?

  Due to the stock status, your items may be shipped out separately via several parcels. Please log into your account to check the tracking number of each item. If you find more than one Tracking Number, they have shipped order in multiple parcels. Items with same tracking number…