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Related FAQ

• What If the Order is Not Delivered As Pre-promised Date?

  Voonik will deliver orders within the estimated delivery time. In case there is a delay in delivery , Voonik will inform you about the new delivery date by SMS/Email.

• Can I Exchange With a Different Product?

  Voonik does not Exchange with a different product. The exchange is applicable only for different size. It is not applicable for exchanging with a new product.

• What Payment Methods Does Voonik Accept?

  Voonik accepts: Credit/Debit Cards Net-Banking Cash on Delivery Voonik Credits Wallet Payment

• What If My Voonik Order Arrives Incomplete, Incorrect, Damaged Or Defective?

  Voonik will work to resolve immediately. Call Voonik on 080-44443333 . However, before dispatching the package, Voonik ensure that it has complete order in good condition.

• Why is My Voonik Order Still “processing”?

  Voonik will confirm your order and send the details to sellers, then they pack the order and hand it over to the courier person. This process take 24-48 hours, till then the status of the order remains “processing.