Can I See Product Prices In My Local Currency?

Related FAQ

• When Will I Receive My DD4 Refund?

  The refund caused by order cancellation, refund agreement or Mediation will be process instantly from DD4 account. However, it may take 7-10 business days for it to display on your credit card statement.  Refunds are issued based on the payment method used at the time of p…

• How are Shipping Costs Calculated?

  Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it's best to check and compare which is most affordable and economical.

• How Do I Request Complaint From DD4.com?

  In the unfortunate event that buyer and supplier can’t reach an agreement during the 15-day Open Dispute time period, the buyer may escalate the dispute. Both "Contact Supplier"and "Open Dispute" are steps taken by the buyer to talk and negotiate with the supplier. The last ste…

• Sometimes There is No Response After I Clicked a Button. Why?

  You might be using an internet browser that is not compatible with website. Please try again using Internet Explorer or Firefox. If you are accessing DD4 using Internet Explorer or Firefox, try deleting the cookies in your internet browser.

• I Can't Track My Order Using the Tracking Number Provided. What Can I Do?

  If you can't track your order using the tracking number provided: Please contact the supplier to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. Please contact the shipping company to…