Can I Ship an Order to a Foreign Country?

Steve Madden offers shipping to Puerto Rico, US Virgin Islands, Guam and Military bases. Your order will ship via UPS from our facilities to the international shipping station in Connecticut where the merchandise will be inspected and then reshipped out of the USA via Federal Express International or United States Postal Service (USPS). Please allow about 2 weeks for delivery.

Related FAQ

  • Can Gift Cards Be Used On SteveMadden.com?

    No, Gift Cards can only be used at Steve Madden retail store (excluding the Colorado and Utah stores).

  • Can I Change the Style, Color Or Size After an Order is Placed?

    Steve Madden is unable to make any product changes to an existing order. Please contact Steve Madden immediately via Live Chat or by calling 888-762-3336. If you contact Steve Madden within 20 minutes of placing your order we can cancel and replace the order. However, once an o…

  • How Can I Find a Steve Madden Shoe I Am Looking For?

    You may click the search bar in the upper right corner of every webpage and type in what you would like to find. You can use the search by a style name or category (Example: type "Pumps") and all the styles in that category will display. Then you can use the "Filter by" categor…

  • Can I Make Changes Or Cancel My Online Order At Steve Madden?

    Please contact Steve Madden immediately via Live Chat or by calling 888-762-3336. If you contact Steve Madden within 20 minutes of placing your order Steve Madden can cancel and replace the order. However, once an order begins processing no changes can be made. Most orders are …

  • When is My Order Shipped By Steve Madden?

    Most orders are shipped the next business day after they are placed. Steve Madden will use UPS ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options were chosen at checkout. Orders to Hawaii and …

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