Pottery Barn Kids can ship most items to a P.O. Box. This excludes oversized items and those shipped directly from manufacturers. You will receive a message during checkout if the item is not eligible to ship to a PO Box.
Yes. Simply personalize the eGift Card for your recipient, have it sent to yourself, and then print it. To do this, enter your own email address in the "Recipient Email" field, and check the box next to "This is for me." Enter your recipient's name and your own personal message…
Some larger items, and items sent directly from the vendors, cannot be gift wrapped. Gift messages can be included on the packing slip of any order at no extra charge.
If you wish to place an order but delay its shipment to a later date, please do so through Customer Service Center. Call 1.800.993.4923, and one of Pottery Barn Kids' sales associates will be happy to assist you.
Most furniture is delivered by truck delivery with White Glove service: items are delivered to your home by appointment to your room of choice and they are unpacked and fully assembled. Some smaller furniture pieces can be delivered by parcel carrier which does not include Whit…