Can I Skip a Month?

Related FAQ

• Can I Ask for an Additional Box to Be Sent In the Same Month?

  Absolutely! Members can use the demand feature when they are logged into their account. The demand feature allows you to request additional clothes to be sent at anytime.

• What If the Clothes Do Not Fit Me?

  If for some reason the clothes do not fit just log into your account and fill out the return form. Once filled out you will receive a prepaid shipping label by email. All returns must be in unused, unworn, unwashed and undamaged condition. Tags should be intact, if applicable. …

• How Does the Urbanebox Membership Work?

  Every month stylists will put together a curated package for you based on your style and preferences. Each package will consist of 2-3 staple items for your wardrobe, and you will only pay $60 for everything. Members can request to pause or skip a month by sending UrbaneBox an …

• Does UrbaneBox Ship to Canada?

  Yes, UrbaneBox now ships to Canada. Due to the higher shipping costs, there is a $25 surcharge for members residing in Canada. Please note, members residing in Canada are responsible for tariffs and duties. UrbaneBox currently use USPS for parcel and UrbaneBox is not able to pr…

• Does UrbaneBox Has a Phone Number?

  No—but please don’t misunderstand this as any lack of interest! UrbaneBox would love to answer your questions. UrbaneBox know sthe decision to omit phone support is unusual, but after experimenting with different approaches, UrbaneBox has found that starting with email enables …