Can I Store Multiple Addresses In My Address Book?

  • Your address book within MY ACCOUNT allows you to save and edit both shipping and billing addresses for an easier checkout process.
  • After you have created an account, you can fill in your billing and multiple shipping addresses if applicable by choosing the "Edit" link.

Related FAQ

  • What is the Handling Fee Of Five Below?

    A super small .25 cent handling fee is applied per item or case. It just covers any expenses in processing, packing, and shipping your order.

  • What Carriers Will Be Used to Ship My Order?

    Five Below will ship out your package with either FedEx & USPS. Also, with some orders FedEx will hand the package over to US Postal to deliver to you. You can always use the tracking number in your shipping email to double check.

  • Received a Damaged, Defective, Or Incorrect Item, What Should I Do?

    If you receive an incorrect, damaged, or defective item or the wrong order, please contact Customer Relations team at 844-4-5BELOW (844-452-3569), or email Five Below at customer.relations@fivebelow.com. Five Below get your order fixed as quick as they can.

  • What Do I Do If My Order Does Not Arrive?

    Send an e-mail to customer.relations@fivebelow.com or call Five Below at 844-4-5BELOW (844-452-3569). Please be sure to tell Five Below your order number from your Order Summary.

  • What Forms Of Payment Does Five Below Accept?

    Visa, MasterCard, Discover, AMEX, and E-Gift Cards. All charges made with a Debit Card will be charged as a CREDIT transaction. Five Below is unable to accept Personal Checks, PayPal, Samsung Pay or Android Pay, International credit cards, money orders, or cashier’s checks.

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