Can I track my order?

Related FAQ

• When Will My Order Be Sent?

  On weekdays, your order will be shipped within 24 hours after you place your order. If you placed your order on Friday, Saturday or Sunday, your item(s) will be shipped within 48 hours.

• How Do I Pay for My Order?

  Currently, Payment through Paypal, all major credit card payments and some favorite local payments (Sofort, iDeal and MrCash) will be accepted.

• What Should I Do If There is Something Wrong With My Order?

  Please notify via the ‘contact us’ page or call the customer service at +39 0185 200 555. Please visit the ‘return’ page and fill in the online return form to notify the customer service of your returning order. Additionally, please print the return form and add it to the box c…

• Can I Change My Order?

  Once you have finalized the payment, it is not possible to change your order. If you would like to order a different item, please purchase the product of your preference online and return the previous order. You can do this via the ‘return’ page.