Yes, of course. You can upgrade your family pass at Guest Services on park, only on the day of your visit. The number of Annual Passes you can upgrade to is limited by the number of visitors for the FAMILY PASS you’ve purchased.
In case your Annual Pass is lost, stolen or damaged, please contact LEGOLAND® Japan Customer Service or please inquire at a ticket booth on park. Please note that there is a ¥ 500 charge for reissuance of an Annual Pass. In case you lost your Annual Pass ticket, which you purch…
LEGOLAND will regret that it is not possible to change information once it has been registered. However, you may change the e-mail address, to which LEGOLAND® Japan will send you information, by contacting Customer Service.
It is prohibited to bring lunch boxes and drinks into the park, including the following items: Drinks in bottles/cans
Foodstuffs including box lunches, rice balls and other kinds of snacks
However, the following exceptions to the above (please show ite…