Can I Use Manage Booking, If I Have Booked On the Phone At the Call Centre But Paid Online (OPS)?

Related FAQ

• How Do I Benefit From Using Manage Booking?

  As a Jet Airways guest, Manage Booking is a self-service online initiative designed to aid you by:Eliminating the need for you to check your booking details and request booking services by phone.Providing / changing your contact details, JetPrivilege number and meal details.

• Who Can Use Manage Booking?

  Currently passengers who have booked their tickets on jetairways.com, across Jet Airways offices / Travel Agents (Ticket number starting with 589) are eligible to use Manage Booking facility.

• Which Bookings Can I Use to Cancel/refund On Manage Booking Facility?

  Cancellation and refund of bookings on Manage Booking facility is available for eTickets that are booked on jetairways.com only and before making any changes. This facility can be utilized for both Domestic and International sectors.

• What Can I Do Through Manage Booking?

  Following are the features of Manage Booking:Retrieve ItineraryRe-Print ItineraryUpdate MealsUpdate contact numbers and your JetPrivilege numberCancel and refund your itinerary (subject to ticket fare type and available for tickets booked on www.jetairways.com).Partial and full…

• If I Am Unable to Travel and Would Like to Transfer the Ticket to Another Person, Can I Amend the Name Online?

  No, a change to name is not permitted in Jet Airways. You would need to cancel your ticket and book a new ticket with the correct guest(s) name. Cancellation charges, if any, will be applicable accordingly.