Fragrance Direct wants you to be completely satisfied with your order and wish to resolve any problems you may have. However if you're unhappy with your purchase, please contact customer service team who will advise further.
In most cases, Fragrance Direct
can deliver an order to an address of your choice, even if the delivery address is different to your billing address. However please be aware that in some circumstances management may reserve the right to send orders to the billing address …
The quickest and easiest way to order is via the website using either your credit/debit card details or Paypal. Although if you would prefer to order over the phone you can contact customer services team on 01625 432565 who will be happy to take your order. If you have any quer…
The free delivery code is only available with UK Standard delivery. If you enter the code and then select an alternative delivery method it will disregard the free delivery code.
Please be aware the free delivery promotion code needs to be entered in capital letters and c…
Orders aren't available for collection as Fragrance Direct doesn't have any stores. However for UK deliveries only, you can send an order to a Royal Mail local collect store of your choice and collect in your own time.