Unineed understand how frustrating this can be and want to resolve this as quickly as possible for you.
If you have received a faulty item, please contact Unineed as soon as possible and they can recommend a suitable course of action.
Where relevant, Unineed m…
As a UK based company, Unineed has to charge VAT which is included in the price of all the products on website. Unfortunately, you are unable to claim back VAT for internet purchases which are then shipped outside of the UK.
If your parcel is being returned for the following reasons, you will only be eligible for refund to Store Credit:
Incorrect delivery details were provided.
The parcel was not collected with the retention period.
You are no longer at the shipping address and have mov…
Once Unineed receive a parcel back, please allow up to 2 working days for your parcel to be processed. If you have not included your name, order number and reason for return, it may take longer to process your request.Once your parcel has been processed, Unineed will email you …
Unineed is a UK based company with international shipping capabilities.
All parcels are shipped from Scotland to Europe. From there, the parcels are shipped to their destination countries.
Once your parcel arrives in the destination country, it will be inspected by Customs and …