Can I Use Your Products During Pregnancy Or Breast Feeding?

All of the products can be used during pregnancy and breastfeeding however we recommend, as a measure of precaution, to not use the following products: Cleanance MAT Mattifying Toner, Cleanance Mask and Cleanance MAT Mattifying Emulsion for their concentration of salicylic acid and PhysioLift Night Balm, PhysioLift Eyes, Ysthéal+ Eye contour cream, Ysthéal+ Emulsion, TriAcnéal NIGHT Smoothing Lotion and RetrinAL because they all contain Retinaldehyde, an anti-aging compound derived from Vitamin A. Vitamin A supplementation needs to be limited during pregnancy and breastfeeding periods.

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  • Are Avene Products Hypoallergenic?

    All Eau Thermal Avène products are hypoallergenic.This criteria is taken into account in the ingredients choice.Hypoallergenicity tests are made during the products development.In fact, during the process of selecting a component, Avene has a double requirement: firstly the saf…

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    The XeraCalm A.D, Cold Cream, Care for Sensitive Lips, Cicalfate Restorative Skin Cream; Trixéra+ Selectiose as well as the Avène Thermal Spring Water can be used on babies (6 months and up) and children.Although Avene recommends not exposing children under the age of 3 to the …

  • How Long Will My Product Stay Fresh Once Opened?

    Each product has an icon on it (which looks like an open jar) with the number of months the product stays fresh once opened.

  • How Do I Track My Orders On Avene？

    All of the order are shipped via FedEx. When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details and your FedEx tracking number.Upon shipment, your tracking number will also be displayed. To track you orde…

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