Ivory Ella loves being able to support causes that their customers are passionate about. Please feel free to send an email to giving@ivoryella.com about your cause/event and someone will get back to you as soon as possible.
Yes! You will receive a confirmation email after you have placed your order, and another when your order is sent out. Ivory Ella also send you updates every step of the way during delivery.
Unfortunately only one discount code can be used per order. This includes free shipping over $100 promotion. If a discount code is used on the order, the cost of shipping will be added back onto the order total. Ivory Ella will apologize for any inconvenience.
Yes, mailers are branded and it will be apparent that the package has come from Ivory Ella. Please keep this in mind and observe tracking information when ordering gifts.
Orders are shipped via USPS.
For some package Ivory Ella does ship UPS Mail Innovations which works with the U.S. Postal Service by providing pick-up, processing, and transportation of orders, but final delivery will be processed by USPS. If you use a P.O. Box instead of …