Can Petmate Take My Order Over the Phone?

Related FAQ

• How Do I Know What Size to Buy for My Pet?

  Each product page will have sizing information for the type of pet the product is typically purchased for. On many items, Petmate uses weight as the key product differentiator, so if you know how much your pet weighs, that will be a good starting place.

• What is Microban?

  Microban® antimicrobial protection helps prevent the growth of stain and odor causing bacteria on select products. The Microban brand is your assurance of continuous, durable, and effective antimicrobial protection that will provide an added level of defense against damaging mi…

• How Will My Order Ship? How Much Will It Cost?

  Each order will have several shipping options, depending on the size and speed of delivery. The various prices will be shown at checkout for you to select.

• Does Petmate Ship to Canada?

  At this time, Petmate only ships to the 48 contiguous United States.

• Can I Order a Specific Color Of Dog Toy?

  Several items come in assorted colors and will be labeled accordingly on that product’s detail page. If there are color options that you can select, you’ll be given the opportunity to choose when you add the item to your cart.