Can Sam Ash Ship to My PO Box, APO or FPO Address?

Related FAQ

• Why Do I Have Two Confirmation Numbers for My Online Order?

  If you receive two confirmation numbers, you may have submitted two orders. You should call 1-800-472-6274 between 8AM and 11PM EST, and verify this with a customer service representative.

• Can I Have My Order Shipped to a Different Address Other Than My Billing Address?

  If your shipping address is not the same as your billing address, you can help speed up your order by calling your credit card company to register your shipping address. Otherwise, for your own protection, Sam Ash may need to delay your order while they confirm the validity of …

• I Need to Cancel My Order. What Should I Do?

  Call 1-800-472-6274 between 8AM and 11PM EST, and a customer service representative will research your order. Again, Sam Ash will ship orders as soon as possible, so they are not always able to stop an order once it has been placed.

• How Long Will It Take to Ship Out My Order?

  Most in-stock orders ship out within 24-48 hours. New Sam Ash cardholders require some additional time for verification on their first order. Backordered items will take additional time before they ship. Call Customer Service Center at 1-800-472-6274 for questions about backord…

• Can I Add Or Delete Items Once I Have Placed an Order?

  If an item was added or needs to be removed from an order, please call 1-800-472-6274 between 9AM and 11PM EST. A representative will attempt to accommodate you, but bear in mind that orders are processed very rapidly and are not always able to be changed before shipping.