Can Someone Assist Me With My Purchase?

Candere would be happy to assist you with answering any questions you may have regarding your purchase either online chat or you may either contact Candere at +91 22 6106 6262 or email service@candere.com.

Related FAQ

  • How Do I Return an Item I Purchased?

    Candere strive to provide you with an experience that makes you feel confident in your purchase and use of products and services. Candere hope your selection brings you many years of enjoyment. But if you do want to return any Candere jewellery, you can simply call Jewellery Co…

  • How Do I Place an Order On Candere.com?

    Ordering on Candere.com is easy and safe. Once you have found the item you would like to purchase, click the "SHOP NOW” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the ve…

  • What are My Payment Options for My Candere Order?

    You've got a lot of choices. Candere accepts Visa, MasterCard, Discover or American Express card as well as bank wire and money orders. Candere accepts PayPal Checkout.

  • What is Candere's Warranty Period?

    If your merchandise becomes defective within 30 days following your original shipping date, Candere will exchange it free of charge, or refund the full cost of the merchandise excluding shipping charges.

  • What If I Would Like to Return the Jewelry I Ordered and I Am Unable to Find the Appraisal Certificate?

    You lost the appraisal certificate! Truth is Candere would like you to return all bridal and engagement rings that come with an IGI® or SGL® or GIA® or EGL® or HKD® Appraisal Certificate with the certificate. But, if you can't find it – call Candere and Candere will give you a …

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