Can the Refund Be Credited to Another Account?

Related FAQ

• How Long Does It Take for a Reverse Pickup to Happen?

  All instructions for the reverse pickup will be sent to decathlon courier partners on the same day or the latest by the next day. The reverse pickup for Metros takes about 3 business days and for Non Metros take about 5 business days to happen after the request has been placed.

• Can I Provide a Different Address for the Reverse Pickup?

  Yes, a different address can be provided for the reverse pickup. However a pin code check is required to know the service ability.

• How Do I Update My Email Id Since It is Also My Login?

  You can login to the account with your existing email ID and then make a change in the 'Personal Information' section. Next to your email ID in the personal information section you will find the option to change the email ID.

• Can I Exchange/return My Product At the Stores?

  No, you will not be able to make an exchange at the store. However you will have the option to return the product at the store and bill the new one. The refund for your click and collect order will be processed online and credited to same account from which the payment was made…

• How Long Does It Take for a Refund to Happen?

  Any refund initiated from decathlon's side takes approximately 7-10 working days to reflect in your account. Refund of Shipping ChargeThe shipping charge is refunded ONLY for a whole or complete order that is returned. No shipping charge is refunded for any return of partial or…