Can You Help Me to Find a Product On Your Website?

Medex Supply specialize in hard to find items. If you can't find what you're looking for on our website, call 1-888-433-2300 or e-mail Medex Supply for further assistance. Let them know the name of the product you're looking for, with a catalog number if possible, and we'll do our best to locate it for you.

Please note that Medex Supply is not authorized to sell prescription medications. 

Related FAQ

  • Can You Recommend a Product to Me?

    Medex Supply is a retailer, and we do not have medical personnel on staff. Therefore, we are unable to offer medical advice or determine if a specific product is suitable for your needs. If you are unsure of what product is right for you, please speak with your doctor for a rec…

  • How Do I Cancel an Order?

    Cancellation requests should be submitted by phone or e-mail as soon after the order has been placed as possible. Medex Supply processes orders as soon they are received, and most orders ship the same day. All requests must be approved by their cancellations department.Cancelle…

  • Does Medexsupply Charge Sales Tax?

    They currently charge sales tax only for orders that are being shipped within the state of New Jersey. If you are located in New Jersey and are tax exempt, simply fax or e-mail the applicable documentation so that you will not be charged. 

  • Do You Offer Gift Certificates?

    Yes! Their gift vouchers make a great gift for medical professionals, students, and caregivers.

  • How Do I Return an Order?

    You have up to 30 days to return products for a refund or exchange.Please note, for some products you will incur a re-stocking fee between 15% - 25%, depending on the item returned. The product must be in 100% restockable condition, meaning it cannot show any signs of use or da…

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