Canvas People Support Center

Find Canvas People helps, faqs and knowledge base quickly

What Color Profile Does CanvasPeople Print In?

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CanvasPeople recommends images using the sRGB color space.CanvasPeople also recommendS using RGB color mode for uploaded images. Their printers default to an sRGB color profile and adjust to CMYK for printing.

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How Will My Photo Be Wrapped?

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Your photo will be wrapped around the sides of the canvas stretch bar. Make sure the main subject of your photo is within the inner red border (canvas front). 

Note: As you change the canvas size, be sure to check out the wrapping preview again as it will change based on the size selected. 

Please allow 1.5- 2 inches for the canvas wrapping. If something is cut off or wrapped around the sides which is important, you may want to edit your photo using our cropping tool or upload a different photo.

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Does Canvas People Ship Internationally?

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At this time CanvasPeople does not offer shipping outside of the Continental U.S., Hawaii, or Alaska. They hope to offer shipping outside the Continental U.S. in the near future.

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How Long Will It Take to Receive My Canvas?

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Orders are generally delivered within 4 – 6 business days. Production times may vary if the provided photo does not meet the resolution requirements. Please allow additional time if you enhance your photo with a Special Effect. Please note that during holidays shipping may take slightly longer due to increased order volume. To ensure your canvas arrives when you need it, please order 12 – 14 business days early to account for shipping. 

If you have not received your tracking information from CanvasPeople after 10 days, there might be an issue with your photo. Low resolution or poor cropping may trigger an automatic email to be sent to you requesting a new photo. These emails sometimes get caught in spam filters, so CanvasPeople suggest you make them a "trusted sender" to ensure you receive this important correspondence from CanvasPeople. 

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Can I Reprint Any Photo?

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The Copyright Act protects photographers by giving the author of a photograph the exclusive right to reproduce the photograph. This includes the right to control the making of copies. If your photograph was taken by a professional photographer you may need to obtain a release.

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Will My Credit Card Be Secure?

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CanvasPeople.com utilizes a secure server in all the transactions that hold sensitive information. A secure server guarantees the privacy of data transmitted through the internet, including credit card information, through a SSL protocol that encrypts the information.

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Will My Information Be Private?

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CanvasPeople respects your privacy, and they are committed to respecting your information and privacy on this site. In order to provide their services, they require information (including address and credit card information) regarding their users. You may receive email periodically from Canvas People, their other Parent Media Group, Inc. sites and their respected partners with information and special offers. CanvasPeople will maintain the confidentiality of information provided in accordance with their Privacy Policy. CanvasPeople may change this policy from time to time, and if they do they will provide notice on this website regarding any changes to the policy.  

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Can I Modify Or Cancel My Order At Canvas People?

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Due to the highly automated nature of our process, canvases are created and shipped as quickly as possible. This is a personalized product, and cannot be cancelled or modified once the canvas has been sent to production.

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How Do I Know My Order Went Through?

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CanvasPeople always email a confirmation receipt when an order is placed. However, these receipts can sometimes be redirected to your spam or junk folder. Please make CanvasPeople a "trusted sender" in your email program and add [email protected] to your safe sender list. CanvasPeople want to be sure you receive all updates on your order and information on the status of your canvas shipment.

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Why Should I Order With CanvasPeople.com?

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You Save with CanvasPeople.com. Like CanvasPeople on Facebook, or join their email list for amazing deals and exclusive offers. 

High Quality & Durability — CanvasPeople uses only high quality commercial grade canvas, sprayed with a protective coating to help preserve the product for many years to come.

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Also, you can visit Canvas People Official Website to get more helps, faqs and knowledge base.

About Canvas People

Many people love to take photos with their devices, but then they become archived in a digital format and forgotten. At CanvasPeople, we believe some of those most cherished photos should be remembered and shared. Our products aim to please by releasing your photos from their digital cell and showcasing them on amazing quality products.

Photo Canvases are our first and flagship product. We print with environmentally friendly inks and use pine wood from renewable forests. We pride ourselves on using state-of-the-art printing technology to create sharp and rich color canvas prints.

We also offer mugs, throw pillows, desktop plaques and much more!